What is your refund policy?

All refund requests must be submitted in writing to admin@wedeliberate.com no later than three business days prior to the workshop date. If you do not attend, you will be considered a ‘no-show’. Refund e-mails must include the subject line "Refund Request" as well as the attendee's name, workshop date and title in the body of the e-mail. If a refund is requested later than three business days prior to the workshop date, de-Liberate LLC has the right to refuse the request.

• All refunds are subject to a fee of 20% for administrative processing fees.

• Refund requests typically take 5 business days processing time.

• In the case of a no-show or partial participation, no refund will be granted

• We do not issue credits or apply refunds towards a future course. You can only receive a refund.

• You will not be able to receive a recording of the presentation for credit.

You will receive a full refund in the case that de-Liberate LCC cancels the event.

What is required to earn CE credits?

All participants must attend the entire event for which they registered. No partial credits will be given.

You will receive a confirmation email with the webinar join link after you complete your registration to the email address you registered with. Please be sure to check our spam, junk, and promotion folder for this, as well.

CE certificates will be sent via email within ten business days of the training completion date.

Are your trainings virtual or in-person?

Our trainings are all conducted virtually. The hybrid courses utilize online live session didactic, small group break out exercises, group exercises, and reflection points, combined with self-study for shared foundational content. The self-study courses utilize online recorded didactic and reflection points, combined with self-study for shared foundational content, as well as “worksheet” exercises.

What is your approach to course development and teaching?

Our course design approach includes:

• offering information in an accessible and comprehensive manner while honoring the wisdom and experience of the participants in the room.  We appreciate and work from the bi-directional learning and the liberatory model, as offered by Paulo Freire and bell hooks.  For example, we strive to cultivate critical thinking, such as through critical dialogue (where the process is valued as much or more than the outcome), which aids in consciousness development.  This encourages learners to evaluate their own actions and thinking and supports critical analysis at all societal levels (helping draw connections between the macro and micro systems and making visible oppressive dynamics at play). 

• beginning engagement with a learner group by exploring how to create an educational space respectful of a range of lived experiences.  We develop shared agreements that are a means for accountability and mutual respect, acknowledging that growth and learning involves discomfort (the experience of which ranges depending on content and positionality).

• utilizing practice-based learning to build social work skills and competencies.  Practice-based learning creates opportunity for the learners to see and experience themselves in the content, which can lead to more in-depth comprehension.  In addition, with skill application such as role play or other forms of creative application, the learner practices navigating through challenging clinical junctures and/or sitting in discomfort.  This becomes transferrable to in vivo practice.

• striking a balance between didactic content presentation and application/integration of knowledge.  When creating curriculum/training content, we blend a range of modalities/tools. 

The courses we developed are built out of prior training and qualitative research findings.  Content and approaches found historically to be effective are built upon and expanded for enhanced learning.